Terms of Service
Legal terms and conditions for using the Mantle Chat platform.
1. Acceptance of Terms
By accessing and using the Mantle platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with these terms, you may not use our services.
2. Platform Description
Mantle provides AI-powered conversational tools, analytics, and workspace collaboration features designed to enhance productivity and decision-making processes. Our services include access to various AI models, collaborative workspaces, and related features.
3. User Responsibilities
As a user of our platform, you agree to:
- Maintain the confidentiality of your account credentials
- Use the platform in compliance with all applicable laws and regulations
- Respect intellectual property rights of others
- Report any security vulnerabilities or violations promptly
- Ensure all information you provide is accurate and up-to-date
- Not share your account with unauthorized users
4. Prohibited Activities
The following activities are strictly prohibited:
- Attempting to gain unauthorized access to our systems or other users' accounts
- Distributing malicious software, viruses, or harmful content
- Engaging in activities that violate others' privacy or rights
- Using the platform for illegal purposes or fraudulent activities
- Reverse engineering, decompiling, or attempting to extract source code
- Overloading our servers or interfering with platform operations
- Circumventing usage limits or restrictions
5. Service Availability
We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. The platform may be temporarily unavailable due to:
- Scheduled maintenance (announced in advance when possible)
- Emergency maintenance and security updates
- Issues beyond our control (force majeure events)
- Technical difficulties or system failures
We are not liable for any losses or damages resulting from service interruptions.
6. Account Management
6.1 Account Creation
- One account per user unless otherwise authorized
- Accurate and complete information required for registration
- Must be at least 18 years old or have parental consent
6.2 Account Security
- You are responsible for all activities under your account
- Immediate notification required for unauthorized access
- We recommend enabling two-factor authentication
6.3 Account Termination
We reserve the right to suspend or terminate accounts that violate these terms. You may close your account at any time through your account settings.
7. Subscription and Billing
7.1 Subscription Plans
We offer various subscription tiers with different features and usage limits. Details are available on our pricing page.
7.2 Payment Terms
- Subscription fees are billed in advance on a recurring basis
- All fees are non-refundable except as required by law
- Prices may change with 30 days notice
7.3 Cancellation
Cancellations take effect at the end of the current billing period. You will retain access to paid features until the period ends.
8. Intellectual Property
8.1 Your Content
You retain ownership of content you create using our platform. By using our services, you grant us a license to host, store, and display your content as necessary to provide the service.
8.2 Our Property
The Mantle platform, including its design, features, and technology, is our proprietary property and is protected by intellectual property laws.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MANTLE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.
Our total liability for any claims under these terms shall not exceed the amount you paid us in the twelve months preceding the claim.
10. Changes to Terms
We may update these Terms of Service from time to time. We will notify you of any material changes via email or through the platform. Continued use after changes constitutes acceptance of the modified terms.
11. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which Mantle operates, without regard to conflict of law principles.
Questions about our Terms?
If you have any questions about these Terms of Service, please contact us.
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